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Explanation of User Roles

Administrator User Role

The Administrator login is the master login type. With this type of account, users have full access to all aspects of PowerDetails. Default accessibility includes: 


  • Managing site configurations
  • Creating Personnel, other Administrators,  Employer profiles, and Employer user accounts
  • Creating and managing jobs
  • Approving job applications (when using the manual application approval setting)
  • Managing invoices
  • Entering and managing payments for invoices
  • Reviewing reports and monitoring site activity

Personnel User Role

This user role is generally used for employees of the agency who will be working off-duty and overtime jobs. Personnel users have the ability to perform tasks like:


  • Applying for posted jobs
  • Signing up for backup positions (depends on site configuration)
  • Cancel or requesting to cancel from jobs they cannot work
  • Report hours worked
  • Look at the total number of hours they worked for a period of time

Personnel can also be designated as Personnel Administrators. These are users that have been given additional access to manage jobs for one or more assigned Employers. Personnel Administrators do not have access to create new Employers, edit Personnel profiles, or access site configurations. Default accessibility includes: 


  • Managing Employer profile information and locations
  • Managing jobs for their designated Employer(s) and which groups have access to apply
  • Approving job applications for jobs they manage (when a site is configured to use the Manual Approval setting for job applications).
  • Manually assign Personnel to jobs they manage when necessary 
  • Manage invoices and create estimates (Enterprise edition) for their designated Employer(s) if the site settings allow

Employer User Role

This user role is generally for contacts at the businesses requesting off-duty details. Default accessibility includes: 


  • Requesting jobs by building them in PowerDetails. Administrators can then review, approve and release the jobs to their staff
  • Viewing upcoming scheduled jobs and who will be working them
  • Managing the available locations where the employees could work
  • Update their associated company billing information
  • Reviewing invoices sent to them by Administrators
  • Making credit card payments online (if the agency allows electronic payments via PowerDetails Pay)


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