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No Show Reporting Process

There are times when personnel do not show up for a job due to callouts or simply forgetting they were scheduled to work. Instead of billing the job as you would when you completed the job as scheduled, you will indicate No Show status.

Web Guide to Reporting a No Show

If you did not show up to a PowerDetails job for any reason, use the following steps to report yourself as a No Show.  

  1. Click on the Jobs Pending Billing Notification on the Home Screen or Click Billing>Bill Completed Jobs.
  2. Click Bill next to the job you need to report as a No Show. 
  3. In the bottom footer of the page, click the No Show button
  4. On the next screen, enter the required explanation and Press Save.

Mobile Guide to Reporting a No Show

If you did not show up to a PowerDetails job for any reason, use the following steps to report yourself as a No Show in the mobile app. (App for Personnel only) 

  1. Login to your PowerDetails mobile app & tap Billing icon at the bottom of screen.
  2. Tap on the Job you need to report as a No Show. 
  3. At the bottom of the screen tap the No Show button.
  4. Enter the required explanation and Press Save